The aim of this study was to investigate the role played by commercial banks services on the financial performance of medium scale enterprises. Using Epsilon Uganda Limited as a case study, the study sought to examine the effect of financial credit, the influence of deposits collection and ascertain the relationship between financial advice and financial performance of a medium scale company like Epsilon Uganda Limited. A descriptive cross-sectional survey design was used to collected data from a sample of 130 respondents because it provided a systematic description that was as factual and accurate as possible.
The findings revealed that there was a significantly positive relationship between financial credit and financial performance of medium enterprises, given the calculated value of r = 0.185. Furthermore, the findings showed that there was a significantly positive relationship between financial advice and financial performance of medium enterprises because of the calculated value of r = 0.115. Therefore,the study concluded that for medium scale companies like Epsilon Uganda Limited to succeed, they should reasonably control accessibility and utilization of commercial banks services such as deposit collection, bank credit and finance advisory services. This would enable medium scale enterprises to achieve their financial performance aspirations, focus organization’s underlying vision on financial sustainability and profitability. This is because commercial banks services are effective tools of enhancing financial performance of medium scale companies. Therefore, the study recommends that commercial banks should continuously provide financial advice, credit and training to medium scale enterprises. This would remove bottlenecks toeasy accessto loans and other incentives crucial to financing the performance of some medium scale companies.